Terms & Conditions

Effective Date: 10/11/2025

Last Updated: 10/11/2025

Welcome to Kalybr (“We,” “Our,” “Us”). These Terms & Conditions (“Terms”) govern your access to and use of Our Platform, mobile app, web app and related services (collectively, the “Platform”).

The service provided through the Platform is provided at a cost and is intended for use as is. This page is used to inform customers and visitors and get their consent regarding Our policies with the collection, use, and disclosure of personal information upon using Our service.

If you choose to use Our service, you agree to the collection and use of information in relation to this policy. The Personal Information (as defined below) that We collect is used for providing and improving Our services. We will not use or share your information with anyone except as described in this Privacy Policy.

The Privacy Policy below explains how We collect, use, transfer, disclose and protect your personal information that you provided to Us. Please review it carefully to make sure you understand Our privacy practices. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

By creating an account or using Kalybr, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

Who We Are

Kalybr is a performance and coaching Platform that enables coaches to design, deliver, and manage training programs, and for clients to track progress and results.

Kalybr is based in Egypt but intends to serve all fitness professionals in MENA

Eligibility

You must be at least 18 years old to use Kalybr as a Coach (Interchanged with fitness professional). If you are a coach, you are responsible for ensuring you hold any licenses or certifications required by local law to provide training or coaching services.

Account Registration

To use Kalybr, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify Us immediately of any unauthorized access or breach of security.

We reserve the right to suspend or terminate accounts that violate these Terms or appear to be misused.

Privacy Policy

What information do We collect and use?

  1. Information that you provide by filling in forms in the Platform. This includes information provided at the time of registering to use Our paltform, subscribing to Our services or promotions and corresponding with Us or responding to a survey or marketing communication via e-mail or helpline, surfing Our Platform, or participating in another Platform feature. This may include, but is not limited to, information such as your name, address, phone, email address, postal address, national ID card, photograph of you, username and password, bank details, credit card token information or other information. (“Personal Data” or “Personal Information”). You may, however, visit Our Platform anonymously before registering an account.
  2. Upon subscribing to Our services, We may ask you to provide Us with additional information about you such as your educational background, occupational status and field, marital status, personal interests, financial and credit information. We may require you to provide documentary evidence as specified by the applicable law, and these may be subject to change from time to time.
  3. Information that We collect about you and your device upon using Our App after you grant Us access permissions. Please note that this information cannot and will not be collected without user consent. This includes but is not limited to:
    • device information including type of mobile, unique device identifiers (IMEI or serial number), device operating system and device’s location and time zone.
    • mobile network information.
  4. Information regarding details of transactions that you carry out through Our Platform.
  5. Unique application numbers. When you install or uninstall a service containing a unique application number or when such a service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to Us.
  6. Like many websites and applications, We use “cookies” to enhance your experience and gather information about visitors and visits to Our App. Please refer to the “Do We use‘ cookies’?” section below for information about cookies and how We use them.

Use of the Platform

You may use Kalybr only for lawful purposes and in accordance with these Terms.

You agree not to:

Data Logging

We may collect certain information (log data) that your browser sends to Us automatically and store it in log files. Log data may include information such as your device Internet Protocol (“IP”) address, Internet Service Provider (ISP), device name, operating system version, browser type or version, click stream data and the time and date of your visit and use of the Service, the time spent on those pages, and other statistics.

This is statistical data about Our users’ browsing actions and patterns and does not identify any individual. This information when used in combination with other collected information will provide better analysis and security.

How Do We Use Your Information?

We may use your Personal Information in the following ways:

  1. To be able to verify your identity and detect, prevent, mitigate and investigate fraudulent or illegal activities.
  2. To personalize your Platform experience and to allow Us to deliver the type of content and product offerings in which you are most interested.
  3. To allow Us to better service you, maintain and improve Our services by responding to your customer service requests.
  4. To quickly process your transactions and collect payments.
  5. To administer a contest, promotion, survey, new events or other site or Platform feature.

How Do We Protect Customer and Visitor Information?

  1. We implement a variety of security measures to maintain the safety of your Personal Information. Your Personal Information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. When you use Our App or access your Personal Information, We offer the use of a secure server through commercially acceptable means of protection. However, please note that there is no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security. Any transmission of information by you to Us is at your own risk. As effective as technology is, no security system is impenetrable.
  2. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and can only accessed as stated above. By using the Platform, you confirm that you are responsible for the accuracy, completeness and validity of any Personal Information or any other data inserted by you and hence, you agree to defend, indemnify and hold Us harmless against any damage that may arise due to the insertion of such Personal Information or any other data, as the case may be.

Children Privacy

  1. Fitness professionals
    1. Our services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case We discover that a child under 18 has provided Us with personal information, We immediately delete this from Our servers. If you are a parent or guardian and you are aware that your child has provided Us with personal
  2. Clients/Trainees/Those who recieve services from the fitness professional
    1. While coaches/fitness professionals must meet the minimum age of 18. Fitness professionals may provide their services to clients below the age of 18 under their gaurdians supervision and consent.
    2. If a child is recieving undesired or unsolicited services from a fitness professional without gaurdian consent, the gaurdian may contact Us directly to rectify the situation
    3. We only store information mentioned in the “What information do We collect and use?” section. Please refer to that section for all information stored by the Platform.

Do We Use Cookies?

Yes. Cookies are small files that a site or application or their service provider transfers to your electronic device's hard drive/memory through your web browser (if you allow) that enables the paltform's or service provider's systems to recognize your browser and capture and remember certain information.

Authentication and Authorization cookies are mandatory and not optional.

We only use cookies currently for authentication and authorization. purposes

Do We Disclose or Share the Information We Collect to Third Parties Parties?

  1. We do not sell, trade, rent, lease or otherwise transfer your personal information to third parties unless We provide you with advance notice and except as described below.
  2. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
  3. We minimize the amount of Personal Information We disclose to what is directly relevant and necessary to accomplish the specified purposes. We may share and disclose any Personal Information with the following recipients:
    1. We may disclose some or all the collected information to any of Our subsidiaries, Our parent company and any of Our parent company’s other subsidiaries and network partners.
    2. We may disclose your Personal Information to the Platform hosting partners and other parties who assist Us in operating Our App, conducting Our business, or servicing you, so long as those parties agree to keep the Personal Information confidential.
    3. We may disclose your Personal Information when We believe that the disclosure is appropriate to comply with the applicable law, enforce Our App policies, or protect Our or others’ rights, property, or safety such as releasing the information to any local or international law enforcement or governmental agencies in order to assist in the detection, prevention and investigation of criminal activities, fraud, or otherwise.
    4. In the event that We sell or buy any business or assets, which include Personal Data held by Us about Our customers is one of the transferred assets We may disclose to the prospective seller or buyer of such business or asset on the condition that such buyer agrees to comply with this Privacy Policy.
    5. We may disclose your Personal Data with third-party service providers under contract with Us that help Us with Our business operations, such as transaction processing, fraud prevention, and marketing. Please note that in such cases We will only share a minimized amount of data about what is directly relevant and necessary to accomplish the specified purposes.
    6. If We are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or in order to enforce or apply Our terms of use and other agreements; or to investigate potential breaches or report defaulters to any credit bureau; or to protect the rights, property or safety of Us, Our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

How Long Will We Be Retaining the Personal Information We Collect?

We will retain your Personal Information until you cancel your account in the Platform.

Third Party Service Providers

We may employ and/or assign third-party service providers (“Service Providers”) and individuals due to the following reasons:

By virtue of your consent under this Privacy Policy, you hereby accept and authorize that these Service Providers have access to your Personal Information as a part of the provision of Our services to you. The reason is to perform the tasks assigned to them on Our behalf. However, they are contractually bound not to disclose or use the information for any other purpose.

Your Personal Information will automatically be deleted from the Service Providers’ devices after your use of the service.

It is possible that the Service Providers may be able to keep your data by any means. We are not responsible for this kind of data storage and not liable for any misuse of your Personal Information by the Service Providers upon completion of the service provided.

Third Party Links

In an attempt to provide you with increased value, We may include third party links on Our Platform. These linked sites have separate and independent privacy policies and are not operated by Us. Therefore, We strongly advise you to review the privacy policy of these websites or applications. We therefore have no responsibility or liability for the content and activities of these linked sites or applications.

Changes to Privacy Policy

We may amend this Privacy Policy to reflect changes in Our practices, as required by the applicable law. If We do so, We will post those changes to this page. We encourage you to periodically review this page for the latest information on Our Privacy Policy. Changes to Privacy Policy will apply only to information collected after the date of the change. This policy was last modified on 11/11/2025.

Limitation of Liability

KALYBR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY OF ITS ACTS OR OMISSIONS IN CONNECTION WITH THIS PRIVACY POLICY. IN NO EVENT SHALL KALYBR’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THIS PRIVACY POLICY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE THOUSAND EGYPTIAN POUNDS (5000 EGP).

Unsubscribe from E-Mail Database

For email subscription, We follow the opt-in-and-out policy. If you would like to stop receiving emails from Kalybr, please click unsubscribe included in every e-mail.

Online Policy Only

Online Policy Only This online privacy policy applies only to information collected through Our App and not to information collected offline.

Terms Of Service

Please also visit Our Terms Of Service section establishing the use, disclaimers, and limitations of liability governing the use of Our App.

This Privacy Policy is subject to the Egyptian law and the jurisdiction of the Egyptian courts.

Your Acknowledgement and Consent

  1. By using Our Platform, you acknowledge that you have read, understood this Privacy Policy, and agree and consent to the use, practice, control, processing and transfer of your Personal Information by Us as described in this Privacy Policy.
  2. You also acknowledge that We have the right to share all the information you have provided to Us and to give Us the right to use and share the information with the Service Providers.

Contact Us

If you have any questions or concerns about these Terms, please contact Us at:

📧 support@kalybr.io
🌐 https://kalybr.io

By creating an account or continuing to use Kalybr, you agree to these Terms & Conditions.